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Warranty Policy

We offer a 6-months warranty policy on all phone cases, phone chains & straps. In case of defective parts, defective manufacture, faulty workmanship, or broken parts you may submit a claim via email to

Please include your name, order number, pictures of the item, as well as proof of purchase. 

You may choose the same item as replacement or an item with equivalent value or less. We cover all associated shipping costs for the replacement under the 6-month warranty. 


Warranty Terms

Cordée Cases warrants the following products with a 6-months Limited Warranty ("Warranty”): All Phone Chains & Phone Straps, as well as all Phone Cases. This Warranty only covers defective parts, defective manufacture, faulty workmanship and broken parts. This Warranty covers replacement of the same or similar product of equal value, solely at Cordée Cases' discretion. This Warranty only applies to the original purchaser. This Warranty does not cover any damage to any non-Cordée Cases product used in connection with an Cordée Cases product. This Warranty does not apply to, or cover any damage due to misuse, mishandling, neglect, accident or tampering. Cordée Cases' liability to customer, if any, shall in no event exceed the total of the purchase price of the warranted product. To the maximum extent permitted by law, this Warranty replaces any other warranty, expressed or implied, including, but not limited to, any warranty of merchantability or fitness for any particular purpose. Any representations or promises inconsistent, or in addition to this Warranty are unauthorized and shall not be binding upon Cordée Cases.

Cordée Cases is a Miami-based fashion tech accessories brand, invented to suit your lifestyle. Purposefully designed, our variety of products allow you to choose a phone strap based on your needs and lifestyle. Designed to go with you on every adventure, our cases offer a great way for you to be handsfree whenever and wherever you like. Cordée Cases, a new way to live — offering more freedom and flexibility.

La Cordée [kɔʀde] 

From the French word la cordée, we established Cordée Cases. Translated, it means the following:

1. Cord

2. Lanyard

3. Rope

Crossbody Phone Case Neon Pink

Designed To Do More

The struggle of misplacing, dropping, or losing your phone will no longer hold you back. Our trendy, innovative crossbody system that emphasizes on minimalism is great for many activities such as traveling, hiking, biking, and more!

Icy Phone Chain + Mirror Phone Case Silver
Mirror Phone Case Gold - Cordée Cases
Our vision is to create a hands-free experience that inspires to live life to the fullest.

Our Values

Carabiner Bundle Black


At Cordée Cases, we create high quality products and shine with great customer service. If you should ever be unsatisified with any of our products, please reach out to us and we are happy to find a solution. 

All products are also covered by a 6-month warranty policy.

Maxi Pearl Phone Chain + Silicone Phone Case Ivory


A firm belief of taking care of our planet, means that Cordée Cases is committed to using the least amount of plastic packaging.

With our FSC® certified packaging, less will be wasted as our product packaging is made of biodegradable materials. Part of our packaging can be recycled indefinitely without a significant reduction in quality. We encourage our customers to recycle respective packaging.

Together, the smallest changes make the biggest impact.

Icy Phone Chain Neon Green + Silicone Phone Case Neon Green



As a brand, we offer trust to all our customers and are loyal to our word ─ always keeping our promise. For further assistance, reach out to us via email at or contact us via live chat.